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22-9058 v2.1
Welcome PCPanel IP Cent. Mon. with IP
Ref. Topics
41
4.6 Checking SIP Status at an LCD Keypad
4.6.1 Logging Into the Keypad and
Accessing this Feature
"Logging In" provides you with access to the
features of the LCD
keypad. To log in:
1) Tamper the sys.
control box, and
perform a
"Service Login".
This pertains to user ID 000, and the
current service PIN.
When finished viewing or entering items, you can
'logout' by pressing the key multiple times (until
the "login" screen appears). Tip: You will also
be logged out automatically if you do not press
any keys for
approximately one (1)
minute.
2) Press once to
access the next
screen.
3) Select Yes to
view Status.
4) Press "" until you see "SipCom". Then
press the key directly under it.
4.6.2 SIP Status
Screens
The top right will show a quick status of SIP
communications (OK, TBL, n/a). “OK” means
everything is operating normally, “TBL” means
that there are SIP communications problems
and “n/a!means that this feature is not
enabled.
CnclMsgs: This
terminates any
messages that are currently unsent. You
can use this feature to quickly clear out
messages that you know are not relevant
such as a large number of alarms and
restores on an input point that you have just
been servicing.
Debug: This
displays the Stat and
Data debugging
choices.
Data: This portion is
for Manufacturers
Use Only.
Stat: This shows
many SIP status
aspects:
Cxx: The time in seconds since the last
poll from the SIP Receiver program (00-
99). This is typically 15 - 16.
Mxx: This shows the longest poll time
since the last "Reset" (00-99).
Note: If you
see larger values here, this may mean that
network problems are causing some mes-
sages from the IP receiver software to be lost.
Axxxxx: This shows the number of
acknowledge messages received since
the last "Reset" (up to 65535).
Note: When this reaches 65535, you must
select Reset to clear it.
Nxxx: This shows the number of NAKs
received since the last "Reset" (up to
255).
Note: If you see larger values here,
this may mean that network problems are
causing some messages from the panel to be
lost. When this reaches 255, you must select
Reset to clear it.
d p i a t: These are a number of flags
indicating various status aspects:
d: Data in some format is being received by the panel
at the correct baud rate. If shown as a dash ( - ):
Check the wiring between the IP interface and the
panel (section 3.2). Also ensure the IP board SIP is
configured properly (section 3.3);
p
: The data being received is in valid SIP format;
i: A SIP initialization message was received since the
last "Reset". Note
: This may not always be present
because selecting Reset after SIP initialization has
occurred may leave this as a dash. This is not a
problem. Also, you may see the “i” flash if other
panel's IP boards are being initialized.
a
: SIP polls being received are for this panel (SIP
identity). This should always be present. If this
appears as an "X", or a "Q", contact your support rep.
t
: The panel is responding to the Security IP Receiver
software. If this appears as an "E", contact your
support rep.
Welcome
Enter ID: 000
Your Name
Enter PIN:
_ _ _ _
Push for menus
Stay On
View Status?
Yes No
Status Of?
SipCom
SIP Comms...OK
CnclMsgs Debug
SIP Comms...OK
CnclMsgs Debug
SIP Comms...OK
CnclMsgs Debug
SIP Debug Menu
Stat Data
t:00066 n:00066
Cxx Mxx Axxxxx Nxxx
d
.
p
.
i
.
a
.
t
.
- ?
tx Rst
"Reset"
...continues...
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