Verex Monitor ISM Especificaciones descargar pdf (Pagina 41)

22-9058 v2.1

Welcome PCPanel IP Cent. Mon. with IP

Ref. Topics

37

4.4.1 Initial Test of the IP Interface

Module(s)

Before You Begin: Ensure the IP interface and

other items have been set up as described in

Chapter 2 and/or 3, as applicable.

1) Ensure the IP interface board is

powered up, and the "Network

Connection" LED’s operating as

described in Sect

4.2. If they are not

working,

check network link, cable, and

plug(s).

2) 'Pinging' the IP address of the IP

interface board is a good / basic test:

(Pinging procedure described in Sect. 2.3,

Step 2)

a) For PC

Panel communications go to

the PC running the Director

communications

software, and ping the

IP address of the interface board. You

should get a successful response

within

≈2 sec.

b) For central monitoring with IP, ping the

interface IP from the SIP Receiver PC.

3) If the interface board can only be

'pinged' from a PC on its local LAN (not

through a WAN connection), check to

ensure that the 'default gateway' and

'netmask' values configured for the IP

board are correct as seen from

its

segment of the network

(To view or change these settings,

refer to section 2.3).

4) If you cannot ping the interface at all,

check for:

• Network cable not plugged in, or

faulty cabling;

• Server or WAN problems (routers

down, firewalls blocking

communications).

Network Reliability: IP connectivity is subject to

network reliability. Check to see if other network

aspects are 'down'. Network troubleshooting

should be done by persons trained in this. If you

cannot successfully ping the IP interface board,

get help from your network service person as

needed.

5) If the 'ping' is successful, you can

proceed to the following sections, as

applicable.

Ensure you are aware of any security features

that have been enabled. For details on a specific

security feature, refer to section 4.3.

4.4.2 Troubleshooting IPPanel

Communications

Before You Begin: Ensure you can 'ping' the IP

interface board as described in section 4.4.1.

1) Check Your IP board Wiring. All

connections must be correct and

secure. For

PCPanel wiring, and

Central Monitoring with SIP refer to

section 4.2.

2)

Director Configuration Issues:

• Ensure the communications client

software is running;

• Check all Director communications

settings (for details, see section

2.4).

3) Check IP Interface LED’s.

(LED Reference

: See section 4.2).

For IP Interface Module connections, if

a communications session has been

initiated at the Director PC, the green

Dir RX LED should pulse repeatedly

indicating that data is being received

from ISM / AFx Director. If the green

LED is not pulsing at all, go to step

4. If

the red Dir TX LED is pulsing, this

means the panel understands the

incoming message from ISM / AFx

Director and is responding. If the red

LED is not pulsing, go to step

5.

Otherwise, go to step

6.

4) Status LED’s look dead. Re-check the

IP Interface network settings (IP

address, default gateways), Panel

settings, Sect.

2.3. Director settings

Sect.

2.4. SIP settings sect. 3.3 and SIP

Director settings Sect.

3.4, in a very

detailed manner.

Status information pertaining to SIP

Reporting is available from viewing the

poll and response IP Receiver Program

debug screen mentioned under “Buttons”

Sect. 3.5.4 or through an LCD keypad,

Sect. 4.6.

...continues...

4.4 Testing and Troubleshooting

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